Dear Guests ,
As a valued Guest of Le Nouvel Hotel & Spa , we wanted to keep you updated on our response and recovery efforts related to COVID-19 in particular, the issue of cleanliness.
Here at Le Nouvel Hotel & Spa , we know that you need certainty that we will provide a safe environment for your stay with us.
We take great pride in maintaining the highest standards of cleanliness and hygiene and we wish to assure you that we take those standards very seriously.
Our leadership team has been closely monitoring the local, provincial and federal health authority directives and recommendations, as well as the World Health Organization statements regarding the Covid-19.
In order to be proactive and respect the government measures put in place, we have implemented elevated hygiene and prevention measures to ensure your safety, but not limited to:
· Protective plexis glass installed at the front desk
· Disinfection of all returned room keys
· Disinfection of credit card machine after each use
· Reinforced cleaning program in public areas with frequent disinfection of all high touch areas
· Sanitizer provided in key public areas ( front desk , elevators)
· Strengthened room cleaning protocols including extra disinfection of high touch areas in guest rooms and bathrooms areas
· All of our rooms will be left vacant for the recommended time between each stay.
Our team is committed to make your stay as comfortable and pleasant as possible.
Stay well and we look forward to welcoming you in near future.